Returns & Refund Policy

At Eco Organica, we are committed to providing high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we are here to assist you—subject to the policy outlined below.

Return Eligibility:
Customers may request a return within 7 days from the date of delivery. To initiate a return, customers must contact us via WhatsApp and raise a return request with the order details.

Return Approval Process:
All return requests are subject to review and approval. Once your return request is approved, you will be required to ship the product to the following address:

Return Address:
ECo Organica , PO Beltala Part,PS Balurghat , Dakshin Dinajpur  WB ,733103, +919475956718 ,  ecoorganica25@gmail.com

Refund Process:
After we receive and inspect the returned product, we will initiate the refund. Refunds will be processed to the original mode of payment within a reasonable time frame after approval.

Non-Returnable Items:
Products that are used, opened, damaged due to customer handling, or tampered with are strictly non-returnable and non-refundable.

We request customers to ensure accurate shipping details at the time of placing an order. Eco Organica will not be responsible for delays or delivery issues arising due to incorrect information provided by the customer.